Learning Experience Designer

About Us

Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. We’re making it easier for businesses and teams to hire, schedule staff, manage documents and communications, streamline payroll, and take the admin out of work so that our customers can focus on doing what they love.

The Role

Job Title: Learning Experience Designer

Job Responsibilities:

• To deliver optimal user experiences and maximize client value, gain a deep understanding of the challenges our clients face.
• Design, scope, build, and test high-quality guided experiences utilizing WalkMe, a Digital Adoption Platform.
• Work with commercial, product, design, and engineering teams to ensure a cohesive user experience.
• Establish success metrics and analyze data to prioritize work based on business objectives.

Qualifications:

• Strong background in Instructional Design, UX, and Adult Learning, coupled with experience in Digital Adoption Platforms like WalkMe (preferred), Pendo, or Whatfix.
• Proficient in HTML, CSS, and jQuery selectors. 
• Practical understanding of agentic AI and AI chatbots for support.

Skills:

• Meticulous attention to detail for precise technical builds and clear communication.
• Able to independently manage diverse projects with multiple stakeholders.
• Embraces uncertainty and is eager to learn and experiment.

Work Style:

• Full-Time
• Remote

Benefits & Perks

• Enjoy a flexible remote-first work policy (with a work-from-home stipend to set you up for success at home!)
• Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) 
• Take paid parental leave to support you and your family 
• We’ll match your 401k contributions to help you save for the future
• Access mental health support with Spring Health 
• Get comprehensive health benefits
• Use our commuter reimbursement program
• Take additional leave days — including 20 PTO days, study assistance, celebration days and volunteering
• Join  our global working groups; focused on collaboration, belonging and connection