UI/UX Designer

About Us

MetLife’s Global Brand and Marketing team is an integral part of the company’s customer-centric and data-driven growth engine. Through acquisition, engagement and retention, across paid, owned and earned channels, our teams take an agile, experimentation-driven approach to helping our customers live more confident futures. If you're driven by a desire to make a real impact on customer experience and deeply care about all of our stakeholders, we want you on our team.

The Role

Job Title: UI/UX Designer

Job Responsibilities:

• Balance customer needs and business requirements to design user centered experiences
• Define information architecture and sitemaps of digital experiences
• Create user flows to define steps needed to achieve user goals
• Design UI components leveraging the MetLife design system; partner with Global Design System team to ensure reuse of existing components and to inform expansion of MetLife’s design system
• Define brand expression throughout the experience
• Create wireframes to blueprint the information hierarchy and interactions of a digital experience
• Create prototypes to explore and test design decisions
• Oversee user testing to validate design decisions
• Create production-ready design files and assets for handoff to UI developers
• Perform design quality assurance during development
•  Identify design solutions that can scale, create new components to be part of the MetLife global design system

Qualifications:

• 2+ years of experience designing for responsive web and mobile
• Design portfolio submission required
• Skilled in user experience fundamentals: research, wireframes, prototypes, usability testing
• Strong knowledge of user interface design, interaction design, information architecture, visual design and the ability to generate design ideas
• Proficiency with Adobe XD and Figma
• Skills in CSS, Javascript and HTML a plus
• Experience successfully partnering with product managers, developers, business analysts, content strategists, design researchers and other designers to arrive at optimal solutions
• Experience developing or maintaining design systems a plus 
•  Experience working in iterative processes and in an agile environment
• High School diploma or equivalent required, bachelors preferred 

Skills:

• Strong communication skills with ability to articulate and optimize design based on the value to the user and the business.
• Ability to take direction and work in a team environment, while also owning initiatives
• Ability to manage competing priorities and timelines
• Comfortable designing and leveraging a design system
• Ability to create designs that can scale, and care for alternate scenarios
• Financial services and insurance domain knowledge; ability to leverage business and domain knowledge to engage in meaningful conversations with stakeholders, leading to increased design quality and efficiencies 

Work Style:

• Full-Time
• Remote

Benefits & Perks

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families.
• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!