UI/UX Designer

About Us

LivePerson is a global leader in enterprise conversations, providing the Conversational Cloud platform for top brands like HSBC and Chipotle. We handle nearly a billion interactions monthly, using rich data and safety tools to enhance Conversational AI for better customer experiences.

The Role

Job Title: UI/UX Designer

Job Responsibilities:

• Collaborate with cross-functional teams, including product managers, developers, and other stakeholders, to translate business goals and user needs into intuitive and visually appealing designs.
• Conduct user research and usability testing. Gather feedback to inform design decisions and enhance the overall user experience.
• Develop wireframes, prototypes, and high-fidelity designs to effectively communicate design concepts and interactions.
• Create user personas, journey maps, and other design documentation to ensure a deep understanding of target users and their workflows.
• Work closely with development teams to ensure seamless implementation of designs and maintain design consistency across products.
• Advocate for user-centric design principles and contribute to a culture of design excellence within the organization

Candidate Requirements

Qualifications:

• Proven experience as a UX/UI Designer in a mid to senior-level role.
• Strong portfolio showcasing a range of UX/UI projects, including SaaS products and B2B solutions.
• Proficiency in design tools such as Figma.
• Knowledge of interaction design, information architecture, and usability principles.
• Experience with user research methodologies and usability testing.
• Ability to work from midday - evening (Advantage).

Skills:

• Excellent communication skills with the ability to present and articulate design decisions to diverse stakeholders.

Work Style:

• Full-Time
• Remote

Benefits & Perks

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote