UI/UX Designer

About Us

We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers.

The Role

Job Title: UI/UX Designer 

Job Responsibilities:

• Produce UX/UI deliverables efficiently within the Agile process
• Conduct user research and create personas, scenarios, user journeys with customers and internal stakeholders
• Stewardship of the design system and product look and feel
• Identify who will use products, what they will use products for, and what value they will gain
• Analyze results to develop usability testing
• Identify and analyze user habits and trackable solutions
• Identify design problems and devise scalable solutions
• Define, organize, and execute baseline usability tests
• Build rapid and high-fidelity prototypes and collaborate with Product Management

Qualifications:

• 4-6 years of one or more of the following: User Experience Design, User Interface Design, Data Visualization, Prototyping, User Flows, Usability
• Extensive experience with Figma
• Prior work in responsive design for desktop and mobile applications (web and native)
• Knowledge of CSS and/or JavaScript is a plus
• Agile Methodology experience is a plus
• Experience with Pendo or FullStory is a plus
• Strong design skills working with layout and color
• Passionate about product and customer experience
• Strong ability with design tools, including rough wireframing tools (e.g., FigJam or Miro)
• Experience with or willingness to learn prototyping tools
• Knowledge of Google’s Material Design, Apple's Human Interface Guidelines and Android’s Material Design
• Knowledge of usability patterns, standards, and accessibility
• Must be able to collaborate with a team of Software Engineers and Product Managers/Owners

Skills:

• Excellent written and verbal communication skills
• Ability to think creatively and contribute with innovative ideas
• Ability to work with and update design systems that contain all design assets
• Leadership skills

Work Style:

• Full-Time
• Remote

Benefits & Perks

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.