UI/UX Designer

About Us

Digital Charter is a dynamic, small business dedicated to driving organizational success through cutting-edge technology and innovative solutions. With expertise spanning Digital Transformation, Automation, Cybersecurity, Artificial Intelligence (AI), and Professional Services, we help organizations adapt, evolve, and lead in an increasingly competitive world.

The Role

Job Title: UI/UX Designer

Job Responsibilities:

• Support product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle. 
• Engage with end users through the agile product development process to ensure solutions meet operational needs. 
• Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development. 
• Conduct user research, including interviews, usability testing, and surveys, to validate design assumptions. 
• Create design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes. 
• Ensure all design work complies with accessibility standards (WCAG, Section 508) and follows industry best practices for inclusive design. 
• Collaborate with Product Managers on backlog refinement and prioritization to align design priorities with business value. 
• Provide clarification to developers during implementation to ensure user expectations are met. 
• Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives. 
• Present and communicate design decisions effectively to stakeholders and senior leadership. 

Qualifications:

• Proven UI/UX industry experience on complex web and/or mobile application design projects. 
• Experience collaborating in Agile/DevSecOps environments, including backlog refinement with Product Managers. 
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, InVision). 
• Knowledge and practical application of accessibility standards (WCAG, Section 508) and inclusive design principles. 
• Experience producing deliverables such as wireframes, user flows, prototypes, and high-fidelity mockups. 
• Portfolio of work demonstrating past design solutions and methodology. 

Skills:

• Strong skills in user research, usability testing, and user-centered design methods. 
• Communication: Excellent written and verbal communication skills
• Initiative: Proactive & Self-Motivation
• Attention to Detail: Commitment to accuracy and high-quality work
• Team Collaboration
• Customer-Focus: Commitment to Service Excellence
• Strong communication, facilitation, and stakeholder collaboration skills. 
• Fluent in English (oral and written). 

Work Style:

• Full-Time
• Remote

Benefits & Perks

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan (401(k), etc.)
• Paid time off (vacation, sick leave)
• Employer-sponsored STD, LTD, and Life Insurance.