UX/UI Designer

You will work collaboratively with other teams taking a project from conception to implementation ensuring the customers' view remains the focus. This multidiscipline position requires a systems-savvy person that is equal parts: experience architect and visual designer. In this role you will approach design in a manner that finds the harmony between customer needs and desires, business goals and objectives, and technical capabilities.

Job Responsibilities:

• Design and deliver compelling, end-to-end customer experience solutions for multiple products and platforms, from assessing and defining customer needs to delivering concepts, to defining and elevating features, to presenting and evaluating prototypes, to addressing customer feedback.
• Create UI designs for responsive web and native mobile experiences, ensuring that design meets acceptable standards for quality and continuity with other Mr. Cooper products and digital touch points.
• Leverage site maps, navigation maps, page flows, and other design artifacts to create sketches, conceptual designs, storyboards, usage scenarios, and prototypes.
• Work with developers and software engineers, project managers and QA—engaging throughout design/build process to ensure highest possible outcomes for products.
• Support customer insights initiatives, including focus groups, design validation, usability testing and ethnographic/observational research.

Necessary skills:

• Significant digital and mobile visual design experience.
• Strong visual design skills with an interesting portfolio of work.
• Experience creating storyboards, concepting and improving user process flows, as well as other design artifacts.
• Proficiency in Sketch is critical. Experience with Zeplin, Abstract, Photoshop, Illustrator, Invision, Flinto, After Effects, or other visual design tools helpful.
• Proficiency in Figma is a plus.
• Excellent visual design skills with sensitivity to user experience interaction across touch points and systems.
• Ability to present your designs and solutions to various stakeholders in a compelling way.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest UI trends, techniques, and technologies.
• BFA/BS/MS in Graphic Design, Human Centered Design, Interaction Design, or related field of study.
• Experience working in an Agile/Scrum development process.
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping is a plus.